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Customer Service Administrator

13/01/2025
10/02/2025
Permanent - Full Time
Wellington - CBD - Willis Street
Call Centre and Customer Service

Job Description

Habit Health is a nationwide healthcare provider, specialising in the rehabilitation space. We enable people to live their best lives and empower our teams to realise their full potential. 

Our Wellington fitness centre (Willis St) is seeking an experienced Customer Service Administrator to be the face of Habit Health and manage the administration of our busy physio clinic and fitness centres. The role will be primarily based at our state-of-the-art gym with some hours at different locations. This is an excellent role if you are keen to start working in the Health & Fitness industry!

The shifts for this role are Sundays through to Thursdays:
Sunday 1pm - 6.30pm
Monday 10.30am - 6.30pm
Tuesday 10.30am - 6.30pm
Wednesday 10.30am - 6.30pm
Thursday 10.30am - 6.30pm 

Main responsibilities:  
•    Welcome and engage with gym members to achieve their goals
•    Provide front-of-house and diary management
•    Promote Habit Health products and services including touring new clients and selling memberships
•    Liaise with ACC to register claims and manage payments
 
The benefits of working with us:
•    All efforts made to provide you with the work / life balance that suits your needs
•    Permanent part time role with career progression pathways
•    Great team culture with regular social events, weekly treats, award schemes
•    Well-being initiatives: annual eye exam, flu vaccination, access to EAP services and our health and fitness facilities 

The ideal candidate:
•    Warm and approachable – a friendly manner is key!
•    Previous experience in a customer facing / admin role, preferably in healthcare or fitness
•    Sound skills using Microsoft Office
•    Excellent communication skills – you will be meeting new and varied people every day!

If you think you have the right attitude and are driven to grow, click APPLY, which will take you through to our Careers website and will activate this link.
Please refer to job 1889 in your cover letter when applying for this role. 
If you have any questions, email HR@Habit.co.nz

Confidentiality is assured 

Habit Health is an equal opportunity employer, dedicated to diversity hiring and providing a safe space to people of all cultures, languages, experiences and backgrounds.