At Habit Health, our purpose is simple: to support people in their community to optimise their health and live their best life. We walk alongside people on their mental and physical health journeys, helping restore function, strengthen wellbeing, rebuild connections and independence, and support safe work and pain management. We are proud to be a leading provider of integrated health services in New Zealand, and we’re looking for an exceptional Performance Manager to help drive this mission.
In summary:
As a Performance Manager, you will provide leadership to a multidisciplinary clinical team across either our MSK or Corporate services. You will play a central role in ensuring outstanding clinical outcomes, operational performance, and service excellence across your region. These two opportunities are ideal for proactive, people-focused leaders who thrive in a dynamic environment and can balance customer needs, operational demands, and clinical quality.
In this role, you will:
- Drive your team to meet or exceed operational targets, including billed hours and productivity
- Make informed resourcing decisions based on demand
- Champion agility within the region by supporting resource sharing across teams
- Build and deliver against team KPIs while contributing to the regional strategic roadmap
- Monitor service outcomes, NPS feedback, and performance metrics to drive continuous improvement
- Work closely with Clinical & Service Leads to ensure effective allocation, audit quality, and service compliance
- Build trusted relationships with ACC, insurers, private companies, case managers, and community partners
- Manage recruitment, onboarding, coaching, performance, and professional development
- Adhere to Habit Health policies, the principles of Te Tiriti o Waitangi, and all contractual obligations
The ideal candidate will bring:
- Strong knowledge of NZ health services — including ACC, rehab, occupational health, and mental health
- Experience in the successful management of multi-disciplinary teams
- Intermediate business acumen and a data-informed approach to decision-making
- Excellent interpersonal, communication, and analytical skills
- Ability to build rapport and credibility with a diverse range of stakeholders
- Intermediate–advanced digital literacy
What's in it for you:
- We offer a market-competitive salary, ensuring that our teams feel valued
- Annual budget set aside for professional development/study
- Use of company vehicle for business needs
- Great team culture with regular social events, weekly treats, and award schemes
- Well-being initiatives: annual eye exam, flu vaccination, access to EAP services
- Free gym membership that can be used across all three of our Wellington gyms!
If you think you have the experience and can-do attitude to make it even bigger with an organisation that rewards your worth, click APPLY.
For a copy of the position description, please click 'Apply' which will take you through to our Careers website and will activate this link
Please refer to job no 2257 in your cover letter when applying for this role, and if you have any questions, email HR@Habit.co.nz.
Confidentiality is assured
This role is only open to candidates who are either New Zealand citizens, residents or have unconditional working rights without requiring sponsorship.
Habit Health is an equal opportunity employer, dedicated to diversity hiring and providing a safe space to people of all cultures, languages, experiences and backgrounds.