Join our vision to help people and their communities optimise their health and live their best life as our Fitness Club Lead at the Johnston Street Centre in Wellington CBD.  

As the Fitness Club Lead, you will lead and inspire the customer service team as well as oversee the daily operations of the site. Ensure excellent service delivery by meeting membership KPIs and exceeding the members’ expectations consistently.

Main responsibilities:  

• Responsible for the day-to-day management of the team and sites to ensure an excellent customer experience with every visit.
• Lead or facilitate the team to ensure all operational activities are efficiently, effectively and timely executed.
• Working with the team in a ‘hands-on’ role, being consistently available to help where needed, leading by example to always demonstrate excellent customer service levels.
• Closely manage administration tasks throughout each shift
• Corporate outreach, driving memberships and sales of fitness services 

You will have the following shifts, and these are not negotiable:

• Monday: 5:45 am – 2 pm
• Tuesday: 12:30 pm– 8:30 pm
• Wednesday: 5:45 am – 2 pm
• Thursday: 12:30 pm– 8:30 pm

The ideal candidate:

• Fitness related qualification or Fitness experience/interest
• Strong ability to lead a team to achieve excellent customer service and reach sales targets
• Previous client relationship management experience
• Excellent organisation skills, including time management and the ability to manage a range of tasks and clients

The benefits of working with us:

• All efforts made to provide you with the work / life balance that suits your needs
• Permanent part time role with career progression pathways
• Great team culture with regular social events, weekly treats, award schemes
• Well-being initiatives: annual eye exam, flu vaccination, access to EAP services and our health and fitness facilities 

If you think you have the right attitude and are driven to grow, click APPLY, which will take you through to our Careers website and will activate this link.
Please refer to job 2457 in your cover letter when applying for this role. 
If you have any questions, email HR@Habit.co.nz

Confidentiality is assured 

This role is only open to applicants who have full working rights in New Zealand